Elevating the Music Experience by Improving Convenience and Reliability.

Personal Redesign Challenge - Product Designer - Autumn 2022

Spotify is a digital music, podcast, video service that gives people access to many songs and other contents from creators all over the world.


Current Experience

App review from apple App Store

“This feature is awesome; you can share playlists with friends, put a custom cover image, add a description, and add whatever songs you want.”

User Interview

“I don’t like how I can’t organize playlists in my library. I have a lot of playlists and sometimes it's hard for me to find a certain playlist since I can't organize it.”

“I can’t organize my music the way i used to. It’s just a bunch of ridiculous extra buttons that i shouldn’t ever need to deal with.” 

“If there were a button that allowed me to add multiple songs to playlists at once on the artist page, instead of having to go through each song” 


Key Findings

Inconvenience in organizing music into playlists efficiently

  • Users claimed that they encountered inefficiencies when attempting to organize their music into playlists on the artist’s page. 

Lack of options for users to organize various playlists.

  • Users expressed dissatisfaction as they have limited playlist organization options in the library.


Users can only add one song to a playlist at a time on the artist page

🔍 Why is this a problem?

Inefficient and repeated process can require additional work for users which could easily tire them.

Allow users to add multiple songs into a playlist at once

Solution

Artists Home Page

Multiple Select Page

Add to Playlists Page

Added a Select Button

  • Enabled users to select multiple songs and store it into "add to likes",  "Add to Playlists" or "Add to Queue”

How it fulfills user needs

  • Users do not have to go through the repeated and long process of adding each song to a playlist

  • Fast and convenient


Problem #2

Messy and unorganized playlists in the library

🔍 Why is this a problem?

If users have a lot of playlists in the library, they can have trouble finding playlist they want to listen.  It requires user extra work to scroll down through many unorganized playlists.


💫 Goal

Allow users to add multiple songs into a playlist at once

Your Library

Create a group

“Winter” group page

Add Playlists into a group

Your Library

Edited “Winter” group page

Solution

Added a “Create a Group” Button

  • Enabled users to select multiple playlists and store them into groups

Added a "Recommended Playlists" Button

  • Allowed users to get recommendations of playlists just like how they can get recommended songs

How it fulfills user needs

  • Organize their playlists based on their personal preferences

  • Give access to personalized groups

  • Easy and efficient to find desired playlists


💡 Reflection and lessons learned

✔️ Striking a balance between innovation and maintaining consistency with existing features were challenging

✔️ Learned how to work independently & trust my design decisions

Problem #1

💫 Goal